Our Privacy Policy

At Wonderland Luxury Villas ("we", "us", "our"), we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information in compliance with Thailand's Personal Data Protection Act (PDPA).

1. Information We Collect

We collect information necessary to process your booking and comply with Thai law:

  • Personal Identification: Name, email address, phone number, and nationality.

  • Booking Details: Dates of stay, number of guests, and special requests.

  • Legal Requirements: Copy of Passport or Thai ID card (Required for reporting to Thai Immigration under the TM.30 regulation).

  • Payment Information: Bank account details or credit card information for transaction processing.

2. How We Use Your Information

  • Reservation Processing: To confirm your stay, send check-in instructions, and manage payments.

  • Customer Service: To provide support via WhatsApp or email before and during your stay.

  • Legal Compliance: To register foreign guests with the Thai Immigration Bureau as required by law.

  • Marketing: To send you updates or exclusive offers (only if you have opted in). You may unsubscribe at any time.

3. Data Protection

We implement strict security measures to protect your personal data from unauthorized access, alteration, or disclosure. Your physical ID copies are stored securely and digital data is encrypted where possible. We do not sell your personal data to third parties.

4. Cookies

Our website www.wonderlandluxuryvillas.com uses cookies to enhance your browsing experience and analyze site traffic. You can choose to disable cookies through your browser settings, though this may affect site functionality.

5. Your Rights

Under the PDPA, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate data.

  • Request deletion of your data (subject to legal retention periods).

6. Contact Us

If you have any questions regarding these Terms or our Privacy Policy, please contact us:

Wonderland Luxury Villas Managed by Rosewood Hospitality Management Co Ltd Address: 388/36, Suksabai, Moo 10, Nong Prue, Banglamung, Chonburi – 20150 Email: thewonderlandvillas@gmail.com